Delivery Policy

New – PCNation is now offering Free 1-2-day delivery to most zip codes on over 100,000 technology products every day.
No coupons or costly memberships required – Just FAST and FREE delivery every day on the tech products you need to keep your business running smoothly.

Products eligible for free expedited 1-2 business day delivery will be clearly noted as below:

Most in-stock and credit approved orders for qualifying products placed by 2:00 p.m. EST will ship the same business day and should be delivered within one or two business days.

Free Expedited 1-2 Day Delivery is not currently available to certain zip codes including all addresses in Alaska and Hawaii.

Available shipping options for most items include FedEx, UPS, and USPS. Overnight and Two-Day shipping options are available upon request. Additional fees apply.

Most in stock, credit approved orders received before 2:00 PM EST. will ship the same day. Cut off time for FedEx Next Day and 2nd Day Air orders is 5:00 PM EST.

PCNation does not guarantee same day-shipping and orders are not processed on weekends and national holidays.

UPS Ground, FedEx Ground and other "surface" shipments are not guaranteed to arrive within a certain timeframe. These shipments take on average 3-5 business days for delivery from the date the order is credit released.

PCNation currently delivers only to addresses within the United States. We are unable to ship packages to international addresses.

FedEx and UPS Standard Overnight may not be available to all zip codes. Priority Overnight is typically delivered next business morning, but the delivery time will vary by zip code. To confirm the guaranteed delivery time for your zip code, please contact FedEx or UPS.

The maximum refund or credit due in the event an air package is delivered late will be a refund of the freight charges paid. In no instance will the amount exceed the amount paid for freight.

PCNation reserves the right to substitute shipping carriers in our sole discretion and without prior notice, including but not limited to, heavyweight ground and air shipments. If you require a specific carrier, please contact PCNation's customer service department at 1-800-235-4050. An additional service charge may apply.

Truck deliveries for heavyweight shipments are dock-to-dock deliveries. If you require additional services such as a liftgate or inside delivery, additional fees will apply. Please contact our customer service department for further details.

Most packages that ship from PCNation require a signature at delivery, but some packages may be left at the delivery address without a signature. Returns due to the carrier’s inability to obtain a valid signature are subject to a return processing fee and no credit of freight charges. If you have any questions related to this policy, please contact PCNation prior to your order shipping.

PCNATION SHALL HAVE NO LIABILITY FOR ANY LOSS OR DAMAGES ARISING FROM THE USE OF THE PCNATION SITE OR ANY DELAY, MISDELIVERY OR NON-DELIVERY OF ITEMS OR SERVICES PURCHASED FROM PCNATION NOTWITHSTANDING ITS ACTIONS, OMMISSIONS, NEGLIGENCE OR CONTINGENCIES BEYOND ITS CONTROL AND REGARDLESS IF PCNATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Packages damaged in transit should be refused and will automatically be returned by the carrier to PCNation. After refusing to accept delivery of a damaged package, please notify us of the issue within 48 hours via email at [email protected] or by phone at 1-800-235-4050.
If you do accept delivery of a damaged package, you must:

1. Note the damage on the shipping carrier’s delivery record.
2. Save the original packaging and product in the condition received.
3. Notify us of the issue within 48 hours via email at [email protected] or by phone at 1-800-235-4050.

The above 3 steps will allow us to file a claim with the carrier for the damage. If the customer fails to follow the 3 steps as described above, customer will be deemed to have accepted the merchandise as if it had arrived undamaged and the standard PCNation return policy will apply.

An order is only considered cancelled when the cancellation request is confirmed by PCNation in writing. PCNation will do our best to accommodate cancellation requests, but we are not able to guarantee orders already in processing can be cancelled. If an order is unable to be cancelled and the product is no longer needed, please refuse the shipment upon delivery. There will be a minimum $15.00 return processing fee and no credit of any shipping charges paid when you refuse shipment upon delivery and/or when shipments are returned to PCNation due to the carrier’s inability to obtain a signature upon delivery.